Description
We are looking for a SAP Support EWM/WM Consultant Logistic to be part of our client's team in Guadalajara, Mex.
Some of the main responsibilities are to:
- On 2nd Level, responsible for processing and coordination of appropriate and timely responses to incident and problem reports, including change requests for help to appropriate functions for resolution due to SLA’s.
- Support Change management.
- Proactively supporting to increase maturity in the ITSM area.
- Responsible for the Technical or Functional aspects of the Analysis and Design Process and its associated documentation – Technical, functional specification, Test Plans, etc.
- Understand business requirements, guide to troubleshoots during the implementation.
Requirements
- Primary skill required on SAP EWM with minimum 3-4-year experience.
- Minimum 2 implementation and 2-3 support project experience required in SAP EWM and WM area.
- Must have knowledge about SAP WM also.
- Ability to understand business requirements and translate them into a solution.
- Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture.
- Guides and troubleshoots during the implementation.
- Able to allocate time, prioritize tasks, and accurately scope tasks and phases of a project.
- Work experience in SAP support organizations for Logistics, preferred in large/global organizations and for Global customers in the role of SAP Super User ideal wise.
- Sound experience in SAP ERP Modules EWM, WM, LE.
- Basic knowledge in SAP MM, SD and ABAP coding.
- Good understanding of contract logistics processes and ECOM warehouse.
- Knowledge to takes requirements from users and prepare respective documents like BRD, Changes request, FS, Testing script, user manual and others.
- Experience in ITSM Tools like Remedy or ServiceNow.
- Experience in ITSM Key areas Incident-, Change- and Problem management.
- ITIL Knowledge advanced / ITIL Foundation with experience in implementation of processes.
- Good knowledge in Microsoft Office (Excel, Word, PPT).
- College diploma or university degree in the field of Business Informatics, Logistics or comparable working experience.
- Beneficial certification in SAP ERP Modules Consultancy EWM, LES-WM, MM, SD.
Benefits
Attractive Package