CASE STUDY –
Rackspace

 How Rackspace Hired Specialized Cloud Talent in Mexico 

 Rackspace needed to fill specialized cloud roles in Mexico faster than its internal recruiting team could support. CodersLink provided permanent placement recruiting and a consistent pipeline of qualified candidates, helping Rackspace hire three professionals and expand sourcing beyond the original department. 
Permanent Placement · Cloud Engineering · Mexico
Rackspace security operations team

IN A NUTSHELL

 Rackspace is a managed cloud computing company with an established operation in Mexico City. As demand for specialized technical talent grew, the company needed additional recruiting capacity and stronger access to Mexico’s local technology ecosystem. CodersLink supplemented Rackspace’s internal recruiting team with a consistent pipeline of qualified candidates for permanent OpenStack and cloud engineering roles. 

Overview

About the client

 Rackspace is a managed cloud computing company headquartered in the San Antonio, Texas area. At the time of the engagement, the company operated internationally and already had an established presence in Mexico City. 
  • IndustryManaged Cloud Computing
  • Company sizeMultinational Corporation 
  • LocationTexas, USA /
    Mexico City, Mexico
Solution

Our Approach

In short: CodersLink provided permanent placement recruiting for specialized cloud roles in Mexico. The engagement complemented Rackspace’s existing recruiting operation by adding local-market access, technical sourcing capacity, and a consistent pipeline of qualified candidates for direct employment. 

 

Phase 1 — Heading:

  •  Focused the initial search on OpenStack and cloud engineering positions. 

  •  Centered sourcing on qualified professionals in Mexico City. 

  •  Used the required cloud technologies and experience profile to guide candidate identification. 

 

Phase 2 — Local talent sourcing: 

  •  Connected Rackspace with qualified candidates from Mexico’s local technology ecosystem. 

  •  Maintained a consistent candidate pipeline for Rackspace to interview directly. 

  •  Supplemented the company’s established internal recruiting team rather than replacing it. 

 

Phase 3 — Scope expansion: 

  •  Supported three permanent technical hires. 

  •  Expanded sourcing into positions beyond the original department after the initial profiles were positively received. 

  •  Kept the engagement focused on recruiting because Rackspace already managed its Mexico payroll and benefits infrastructure. 

 

Key decision:  CodersLink complemented Rackspace’s internal recruiting team instead of replacing it. Because Rackspace already had an established Mexico operation, the engagement focused on local talent access, technical sourcing, and permanent placement—not payroll or benefits administration. 

Impact

The Results

The Team:  Rackspace hired specialized OpenStack and cloud engineering professionals in Mexico while expanding the recruiting capacity available to its internal team. 

 

Roles supported

  • OpenStack Engineers

  • Cloud Engineers

 

Technologies & tools (sample)
OpenStack · Linux · Nova · Glance · Swift · Python · Ansible

 

The Metrics:  CodersLink helped Rackspace convert a specialized recruiting need into permanent cloud hires while building a broader candidate pipeline in Mexico. 

 

→ Metric #1 — Permanent hires

    •  3 specialized professionals hired for permanent cloud engineering roles. 

→ Metric #2 — Core role families

    •  2 specialized role families: OpenStack Engineering and Cloud Engineering. 

→ Metric #3 — Expanded scope

    •  Sourcing expanded beyond the original department after Rackspace responded positively to the initial profiles. 

 

What this enabled

  • Additional recruiting capacity for specialized cloud positions. 

  • Stronger access to Mexico’s local technology ecosystem.

  • A consistent candidate pipeline for direct permanent hiring. 

  • Recruiting support without adding unnecessary payroll or benefits services.
  • An expanded sourcing scope beyond the original hiring area. 

 Strong candidate quality led Rackspace to expand sourcing beyond the original department. 

NEXT STEP

Ready to hire specialized cloud talent in Mexico?

 Let’s talk about the roles you need, the technical requirements behind them, and the fastest way to build a qualified candidate pipeline in Mexico. 

 No pressure—just a quick conversation about your hiring needs.