Frequently Asked Questions | Ask, We'll Answer

Knowledge Base
Overview
Pricing & Payment
Testing & Screening

Hiring Manuals
- Understanding outsourcing, offshoring, nearshoring, staff augmentation, and the whole remote alphabet soup So, you have decided to increase your productivity by outsourcing. But now, you’d like to be more conscious of which type of outsourcing could work best for you. Good news! In this post, Coderslink is breaking down outsourcing for you. We hope this ......
Onboarding Manuals
- Hired a remote developer, now what? So you understand outsourcing, you’ve successfully created a list of tasks you need to outsource, or followed our jump-start list, and finally, got ahold and hired someone great that’s going to help you knock out some tasks — great news! If it’s your ......
Recruiting 101
- The Most Commonly Outsourced Tech Jobs by Startup Companies In today’s changing workforce, creativity and technical knowledge are the two most powerful agents for progress and innovation. Especially in the tech world, companies have seen just how beneficial and cost-effective remote work can be. It not only ......

What happens if the developer is not up to my work standards? What are my options?
We’re never happy when this happens, but we understand that sometimes things don't pan out the way they are planned. If you feel that your developer is not performing the way he should, we ask that you provide a 30 day notice to CodersLink as well as to notify the developer.
Feedback is super important for us, so if you could let us know why the developer did not work we will make sure to notify him and use that to enhance our own service.
After the fact we can gladly help you find a replacement during that time so you can make a seamless hand-off and continue working on the technologies of tomorrow!
What are the benefits for hired developers?
We provide them with:
Medical Insurance Stipend
Quarterly Bonus Based On Performance
Paid Vacations
Programming Certifications and Courses Stipend
Discounts on Software Tools
What about vacations for developers? Are they paid? Who pays for those?

Developers get a week’s worth of vacations and CodersLink pays for them. We do ask for developers to provide with a month’s worth of notice when traveling and going on vacation.
Parting ways with hired employees
We get it, there are times that it's best to part ways with your employees. It is unfortunate and we're not happy when it happens, but we understand.

So what happens at that point in time, when you've already made that decision? This is how you should proceed:
1. Talk to your dedicated Account Executive or Submit a Support Ticket (we'll make sure they receive it)
2. Tell them about your intention to let your current hired developer go, before you let your developer know
3. They will guide you on the paperwork and off-boarding process, it's pretty simple
4. Your dedicated Account Executive will let the candidate know and notify them about the process.
We do have a 30-day cancelation policy, this is the best interest of both parties to arrange a smooth transition. However, if you feel you need to terminate immediately, be sure to mention it to your Account Executive.

What’s the difference in price between the US and LATAM?
There is not a set standard that differentiates the prices between developers across different economic regions as they depend on seniority, location and specialty type. However, they are usually 30-40% less than the average in the US.
Is there a penalty for letting go of developers?
Because we have a 30-day termination policy we do not have a termination fee or penalty.
How do the payments work?
You’ll receive a monthly invoice for your developers. We then run payroll for your developers on a monthly basis as well.
Your payments options are:
Credit Card (incurs in a merchant fee)
ACH payment (you can set this up when onboarding)

How do you source developers?

We have a wide net of affiliates on Mexico and a very capable recruiting team that laser-focuses on finding your needs down to the dot.
How do I ensure they have the right level of english?

We have an internal pre-vetting process where we have an english interview, a behavioral interview, reference checks and a personality test.
How do I ensure they have the right technical level?

We have some tech assessments and we corroborate their level through reference checks. However, because we tailor to your interview and hiring process we usually administer the technical assessment of the company hiring so it can be relevant to your needs.

Knowledge Base

FAQs

What happens if the developer is not up to my work standards? What are my options?
We’re never happy when this happens, but we understand that sometimes things don't pan out the way they are planned. If you feel that your developer is not performing the way he should, we ask that you provide a 30 day notice to CodersLink as well as to notify the developer.
Feedback is super important for us, so if you could let us know why the developer did not work we will make sure to notify him and use that to enhance our own service.
After the fact we can gladly help you find a replacement during that time so you can make a seamless hand-off and continue working on the technologies of tomorrow!
What are the benefits for hired developers?
We provide them with:
Medical Insurance Stipend
Quarterly Bonus Based On Performance
Paid Vacations
Programming Certifications and Courses Stipend
Discounts on Software Tools
What about vacations for developers? Are they paid? Who pays for those?

Developers get a week’s worth of vacations and CodersLink pays for them. We do ask for developers to provide with a month’s worth of notice when traveling and going on vacation.
Parting ways with hired employees
We get it, there are times that it's best to part ways with your employees. It is unfortunate and we're not happy when it happens, but we understand.

So what happens at that point in time, when you've already made that decision? This is how you should proceed:
1. Talk to your dedicated Account Executive or Submit a Support Ticket (we'll make sure they receive it)
2. Tell them about your intention to let your current hired developer go, before you let your developer know
3. They will guide you on the paperwork and off-boarding process, it's pretty simple
4. Your dedicated Account Executive will let the candidate know and notify them about the process.
We do have a 30-day cancelation policy, this is the best interest of both parties to arrange a smooth transition. However, if you feel you need to terminate immediately, be sure to mention it to your Account Executive.
What’s the difference in price between the US and LATAM?
There is not a set standard that differentiates the prices between developers across different economic regions as they depend on seniority, location and specialty type. However, they are usually 30-40% less than the average in the US.
Is there a penalty for letting go of developers?
Because we have a 30-day termination policy we do not have a termination fee or penalty.
How do the payments work?
You’ll receive a monthly invoice for your developers. We then run payroll for your developers on a monthly basis as well.
Your payments options are:
Credit Card (incurs in a merchant fee)
ACH payment (you can set this up when onboarding)
How do you source developers?

We have a wide net of affiliates on Mexico and a very capable recruiting team that laser-focuses on finding your needs down to the dot.
How do I ensure they have the right level of english?

We have an internal pre-vetting process where we have an english interview, a behavioral interview, reference checks and a personality test.
How do I ensure they have the right technical level?

We have some tech assessments and we corroborate their level through reference checks. However, because we tailor to your interview and hiring process we usually administer the technical assessment of the company hiring so it can be relevant to your needs.