How Ziff Davis staffed four technical disciplines in Mexico on one contract
Technical support, network engineering, DevOps and full-stack development, from one pipeline, to one standard.
Digital Media · Technical Operations · Staff Augmentation
IN A NUTSHELL
Staffing one repeated role is a sourcing problem. Staffing four unrelated technical disciplines from one pipeline, to one standard, on one contract is a different problem, and it decides whether a nearshore partner can carry an operations estate or only a product squad.
Ziff Davis filled six roles spanning technical support, network engineering, DevOps and full-stack development, each scoped with its own criteria.
Overview
About the client
Ziff Davis is a digital media and internet company with a portfolio of brands spanning technology, entertainment, shopping, health, and cybersecurity. Its businesses combine advertising and subscription media with marketing technology and connectivity services. The company was known as j2 Global until October 2021.
IndustryDigital Media / Internet
Company size500+ employees
LocationNew York, New York, USA
Solution
Our Approach
Ziff Davis engaged CodersLink for Staff Augmentation: Mexican professionals vetted to the Top 1% Standard, working inside Ziff Davis’s own operations on a per-professional contract.
Six roles have been filled over the life of the engagement across four disciplines. Each discipline was scoped with its own criteria rather than against one generic technical profile, and every role went through the same five-layer vetting against the same 75-point gate.
Key decision: scope four searches, not one. Operations estates are rarely one shape, and a partner who can only fill the discipline it recruits for leaves the client managing three vendors to staff one function.
Impact
The Results
Outcome: six roles across four technical disciplines, on a single engagement running more than four years.
Six roles filled spanning technical support, network engineering, DevOps and full-stack development.
One standard across all four, with the same vetting applied to each.
More than four years of continuous operational coverage.
CodersLink is very efficiently-priced and offers a good service for that price.
NEXT STEP
Need capacity across several technical disciplines rather than one?
Book a call. We will scope each discipline separately and tell you which are standard and which are scarce.
