How BetterRX works with nearshore engineers as one integrated team
Not a second team with a second backlog. CodersLink engineers working inside BetterRX’s own engineering organization, on a shared working day.
Healthcare Software · Integrated Team · Staff Augmentation
IN A NUTSHELL
The failure mode in nearshore staffing is not bad engineers. It is creating a second team: a group that develops its own backlog and its own definition of done, until someone is writing status reports to bridge two organizations that were meant to be one.
BetterRX avoided that by defining the operating structure before anyone was hired. Its VP of Engineering describes the result as an integrated team and reports operating cost savings of 30–40%.
Overview
About the client
BetterRX makes medication management software built specifically for hospice care teams. The platform combines ePrescribing, medication ordering and approvals, and reporting in one system, paired with a hospice-focused pharmacy network and a clinical support team. Its stated purpose is to cut the delay between a nurse identifying a medication need and the patient receiving it.
IndustryHospice Medication Management Software
Company size51–200 employees
LocationSalt Lake City, Utah, USA
Solution
Our Approach
BetterRX engaged CodersLink for Staff Augmentation: senior Mexican engineers vetted to the Top 1% Standard, embedded into BetterRX’s existing engineering organization on a per-engineer contract.
The engagement is built so there is one team, not two. CodersLink holds the engineer’s contract in Mexico and carries the classification decision; BetterRX sets priorities, accepts the work and holds the standard. The 7–8 hour daily overlap with US business hours is what makes that a description of how the days actually run rather than an aspiration.
Key decision: map the integration model before the headcount. Which rituals the engineers would join, whose backlog they would pull from, and who they would report to were all settled first, and the answer in every case was BetterRX’s.
Impact
The Results
Outcome: one integrated engineering organization spanning the US and Mexico, running for more than four years.
30–40% off operating costs, in the words of BetterRX’s VP of Engineering. Client-reported against BetterRX’s own cost base; the basis of comparison was not stated and CodersLink did not measure it.
One team, not two — the client’s own word for the arrangement is integrated.
More than four years of continuous engagement.
CodersLink works as an integrated team with our in-house engineers in the US. CodersLink’s support has helped us save time and 30%–40% off our operating costs.
NEXT STEP
Adding engineers to a team you already have?
Book a call, and we will scope the integration before the headcount.
