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Publicado hace 92 días

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Intermediate

TechOps Support Engineer.

$70,080 MXN/mes brutos

*Salario especifico depende del proceso de selección

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4-7 años de experiencia

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Full-Time

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Remote, México

icon portfolio

4-7 años de experiencia

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Full-Time

icon location

Remote, México

Description

We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Automotive division. Candidate will need a strong knowledge in the following areas: operating systems, web hosting, networking and AWS tools. Candidate will work with the global team. Duties & Accountabilities • Administer AWS VPC/Applications and Security • Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions • Build and deploy automation processes for Infrastructure as Service • Build and deploy automation processes for installation and patching of third-party software • Plan, build, document, and initiate disaster recovery processes • Interface with Cloud Engineering team for IT design support • Interface with IT Security team and implement security policy • Interface with Operations team to assist with troubleshooting Production Incidents and Requests • Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support Business competencies

Requirements

Mandatory Skills: • Minimum 4+ years of work experience in an IT role • Knowledge of Incident management, Problem Management and Change Management • Experience with AWS services: VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center • Experience with scripting such as Python, Terraform and Bash • Experience with load balancing appliances specifically: Big IP F5, AVI Vantage, and Apache • Fundamental knowledge of networking topology and Internet Protocol • Be able to work flexible shift hours including weekends for supporting 24/7 On Call • A strong capacity for teamwork with a sense of ownership and responsibility • Strong analytical and problem-solving skills • Strong interpersonal skills – must be able to work effectively as part of a project/program team and foster team cooperation Communication: • Ideal candidate is a self-starter capable of working independently as well as contribute to the team’s requirements • Must be a strong communicator both written and verbally in English • Excellent listening, presentation, and interpersonal skills • Ability to communicate ideas in both technical and user-friendly languages Good to Have • Experience with LDAP • Experience with middleware platforms such as JBOSS, Tomcat and WebLogic • Experience with data management tools: SQL, PL/SQL, PostgreSQL, SQL Server • Exposure to ServiceNow Benefits Attractive package.

Skills

Amazon Web Services (AWS)

Bash/Shell

Terraform

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