Description

Job Description Summary Leverage technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chain—from product planning to marketing, sales, and the aftermarket. The Application Support Team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. Position Summary  We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Automotive division. Candidate will need a strong knowledge in the following areas: operating systems, web hosting, networking and AWS tools. Candidate will work with the global team. Duties & Accountabilities • Administer AWS VPC/Applications and Security • Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions • Build and deploy automation processes for Infrastructure as Service • Build and deploy automation processes for installation and patching of third-party software • Plan, build, document, and initiate disaster recovery processes • Interface with Cloud Engineering team for IT design support • Interface with IT Security team and implement security policy • Interface with Operations team to assist with troubleshooting Production Incidents and Requests • Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support Business competencies

Requirements