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Publicado hace 105 días

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Intermediate

SAP Basis - Service Management, Analyst

$50,000 MXN/mes brutos

*Salario especifico depende del proceso de selección

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4-6 años de experiencia

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Remoto

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4-6 años de experiencia

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Remoto

Description

We are looking for a SAP-Basis Analyst.

Some of the main responsibilities are to:

• Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service
improvement, by ensuring reliability and availability.
• Collaborate with different partners and teams to implement IT standards (operational, compliance,
etc.) for SAP systems.
• Monitor, support, and improve services according to incident, change, and problem management for
daily operations according to IT TR and SAP standards.
• Internal cross-functional collaboration for SAP transformation, through continuous process
improvement and advisory on high-value propositions considering best practices.
• Active collaboration in SAP migration to S4, also considering integration for systems related to
architecture for modules/technical accordingly.
• Collaborate with stakeholders such as business teams, product owners, and project management in
defining roadmaps for applications and processes.
• Drive continual service improvement and innovation in productivity, software quality, and reliability,
including meeting/exceeding SLAs.
• Responsible for monitoring and analyzing business operational and technical key metrics.


Requirements

• Bachelor’s degree or equivalent required; Computer Science or related technical degree preferred.
• Intermediate/ Advanced English is a must.
• 5 years of experience in SAP modules across configuration, development, testing, and release.
• Broad understanding of the technologies used to build and operate distributed application systems
including experience managing data center systems/infrastructure.
• Proven track record of success participating in projects and initiatives even with ambiguous details
provided.
• Strong customer service, problem-solving, organizational, and conflict management skills.
• Strong IT Service Management and standards experience.
• Excellent critical thinking, communication, presentation, documentation, troubleshooting, and
collaborative problem-solving skills.
• Proven ability to learn new technologies quickly.
• Hands-on experience with programming and scripting languages.
• Comfortable in a fast-paced environment and motivated by complex technical and business
challenges.
• ITIL knowledge.

Benefits

Additional Benefits.

Skills

SAP

ITIL

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