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El siguiente reto de tu carrera profesional

Publicado hace 91 días

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Intermediate

Implementation Support Specialist Career

Sueldo Negociable

*Salario especifico depende del proceso de seleccion

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4-7 años de experiencia

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Full-Time

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Remote, Mu00e9xico

icon portfolio

4-7 años de experiencia

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Full-Time

icon location

Remote, Mu00e9xico

Description

Responsibilities: Partner with clients and internal teams to understand business and technical requirements, utilizing this information to deploy baseline platform install and configuration Develop and perform quality assurance checkpoints within your team and across teams to ensure quality and timely delivery Take ownership of your team’s business results by developing and leading training and execution plans Monitors and impacts key metrics and efficiencies Problem-solve routine to complex issues Identify opportunities for process streamlining and automation to drive efficiency Proactively evaluate future products, features, and technologies  to determine required updates and training to on-board within the build process Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions Provide Level 2 and 3 support to other team members Create and implement tools that increase quality, security, and productivity Track status and provide updates in relation to the overall implementation process Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to Work closely with Development and other teams to ensure client satisfaction and on-time delivery

Requirements

Experience and Knowledge: Typically requires a bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation, and debugging Windows + Linux Operating System and Network troubleshooting skills required with packet analysis valued Configuration and deployment experience with Web Services Experience with Bitbucket, Jenkins, HashiCorp (Nomad, Consul, Vault) helpful Some knowledge of HTML helpful Data migration experience a plus VMware experience valuable Experience with Python and other scripting languages Familiarity with iOS and Android mobile applications platforms helpful Strong troubleshooting, diagnostic and analytical skills. Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment Works well with ambiguity and under tight timelines A relentlessly positive disposition Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion. Ability to train individuals 1-on-1 and in a  group environment The ability to remain calm, diplomatic, and cooperative under stressful conditions Strong written and oral communication skills including communication of technical concepts to non-technical individuals Financial Services and Enterprise Software experience beneficial but not required

Skills

Jenkins

Mysql

Python

SQL

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