Description

As Implementation Engineer you will be responsible for setup and installation of technical systems, applications, or process design for client’s purchased or outsourced technology and business process solutions.  Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Responsabilities: Partner with clients and internal teams to understand business requirements and direct the configuration duties Develop and perform quality assurance check points within your team to ensure quality and timely delivery Take ownership of your team’s business results by developing and leading training and execution plans Monitors and impacts key metrics and efficiencies Problem-solve routine to complex issues Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions Provide Level 2 and 3 support to other team members Create and implement tools that increase quality, security and productivity  Track status and provide updates in relation to overall implementation process Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Work closely with Development and other teams to ensure client satisfaction and on-time delivery

Requirements