Description

We seek cloud engineers who provide hands-on technical skills in the Kubernetes platform and share industry best practices on core DevOps/SRE principles and tools. The Consultant participates in the end-to-end implementation and operational aspects; flagship application by working closely with the customer; technical teams and development teams to ensure we get the most out of the software in any execution environment (public cloud infrastructure like AWS, Azure, OCI, GCP and on-prem) using Kubernetes platform.

This role delivers value to our customers by project managing and taking a critical role in providing specialized consulting activities, implementing replicable and scalable packaged solutions to customer business workflow challenges, and increasing customer satisfaction.

Responsibilities:

• Understand the product inside-out and how this product can solve customer challenges. Be proficient in the product capabilities and position as a subject matter expert;
  

• Understand the product suite and ecosystem, such as related products in the suite and other integrated applications;
  

• Work on multi-cloud environments like AWS, Azure, Oracle Cloud Infrastructure, and GCP using the native Kubernetes platform (like EKS, AKS, GKE, and OKE in respective cloud environments);
  

• Understand customers requirements and challenges, customize, and configure the product to meet the customers needs;
  

• Analyze the performance requirements and perform the sizing exercise to recommend appropriate compute and infra specifications to the customer. As necessary, assist the customer with the Kubernetes cluster setup;
  

• Deploy the application and its components in the Kubernetes platform in the execution platform of the customers infrastructure (like AWS, Azure, OCI, GCP, on-prem, or custom private cloud infra);
  

• Perform the functional quality assurance and the performance assessment and optimize the solution to meet the performance characteristics of the customer requirements;
  

• Implement Application Performance Monitoring using the tools of customers; choice (like Datadog, Dynatrace, AppDynamics, New Relic, Prometheus, etc.) and set up appropriate monitoring to ensure the products responsiveness, security, resilience, and efficiency;
  

• Provide ongoing support should the customer require assistance, the monitors go off, or the customer report any concerns/challenges. This role is expected to be on-call periodically to provide operational support post-implementation.